Our Case Managers recover that money for you, so that you can focus on running your business.
You’ll never be charged for cases that were not initiated by your Case Manager, and you'll always receive a detailed report of every case initiated on your behalf. Once you've been reimbursed, we'll send you a bill for 25% of what we've recovered.
Within 24 hours, we analyze 18 months of history to compile a detailed breakdown of what you're owed.
With a few clicks in Seller Central, your case manager will start reviewing your account everyday. You can leave the rest to us.
You must be an active FBA seller, with your account in good standing. We cannot service any suspended accounts, or accounts under review by Amazon.
We do not have any minimum requirements for revenue or volume, though we typically can find meaningful reimbursements once you have sold for at least 6 months, or $100,000.
Our comprehensive coverage will carefully audit every stage of your product's FBA lifecycle. We'll carefully analyze your inbound shipments, warehouse events, customer orders, refunds, and returns to make sure you're reimbursed for every mistake Amazon makes.
We currently support the US marketplace. We also cover Canada and Mexico, if you also sell on the US marketplace.
Looking for help with reimbursements on European or Asian marketplaces? Shoot us a message at email@example.com, and we'll let us know when support for other marketplaces will be ready.
Yes! Your claims are always carefully reviewed by a member of our team to make sure we only submit accurate, fully vetted claims. All of your claims are submitted manually, and we never automate any our claim submissions, per Amazon's Terms of Service.
Your Case Manager will carefully review each of Amazon's responses, and personally respond to each case that needs our attention.
You can cancel at anytime. We don't require any long term commitments or contracts!